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Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.

Despatch First Line Manager

Upto £34k + Benefits

Oxfordshire

Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.

Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Despatch First Line Manager to manage the late shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (1400hrs - 2200hrs).

Reporting into the Despatch Operations Manager you will be responsible for overseeing the daily execution of outbound operations across multiple warehouse functions. You will play a pivotal role in leading, developing, and motivating a team to ensure high levels of performance, safety, and customer satisfaction. This includes day-to-day management of workflow, strategic planning of outbound loads, and ensuring compliance with warehouse standards and systems.

Key Accountabilities as Despatch First Line Manager:

* Plan, allocate and manage daily resources to meet despatch targets and service level agreements.

* Lead Daily Information Briefings (DIBs) to set priorities and communicate operational plans.

* Monitor KPIs and adjust plans to ensure productivity and accuracy.

* Ensure effective despatch of customer orders using BY WMS and associated MHE systems.

* Forecast and report on daily volumes and performance trends.

* Analyse operational data to identify bottlenecks and implement improvement actions.

* Manage MHE usage, licensing and reporting of equipment performance and costs.

* Lead a team of warehouse operatives with a focus on high performance, accountability, and engagement.

* Conduct team member reviews, appraisals, and performance feedback sessions.

* Uphold and enforce all H&S, quality and environmental standards.

* Conduct regular audits, MHE safety checks and risk assessments.

* Support go-live of new systems, including process testing and SOP development.

* Identify operational gaps and propose process improvements.

* Work cross-functionally to support new projects and implementations.

* Promote and drive a culture of continuous improvement (Lean, 5S, etc.).

The Ideal Person for the Despatch First Line Manager role:

* Experience in a fast-paced warehouse or logistics environment with team leadership responsibility.

* Strong organisational, planning, and communication skills (written and verbal).

* Ability to lead by example and drive a high-performance culture.

* Proficiency in using WMS (preferably BY WMS) and standard office systems.

* Proven ability to manage change and improve processes.

* Understanding of Health & Safety and warehouse compliance.

This is a fantastic opportunity – we look forward to your application.

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