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Resident Services Associate/Property Administrator 
£29,000
Leeds

Become the Property Administrator at our exciting new build-to-rent development in the heart of Leeds! In this permanent role, you'll play a vital part in delivering an exceptional living experience for our residents. As the first point of contact, you'll provide friendly, efficient, and solution-focused support across a wide range of resident needs, from queries and maintenance requests to lease information and community engagement.

Resident Services Advisor at a Glance:

Permanent role with a salary of £29,000 + £2000 bonus per annum
Opportunity to create a welcoming, safe, and responsive environment for residents
Chance to foster a sense of community and assist with events, communication, and day-to-day operations Main duties:
Work closely with the General Manager and other staff to maintain the highest standards at the property
Establish good working relationships with all tenants and assist them in the event of an emergency
Acquire working knowledge of the technical equipment and ensure prompt assistance with any defects or malfunctions
Maintain accurate logs of all visitors and ensure contractors have the necessary risk assessments and permits
Provide a courteous, helpful, and professional service at all times, dealing with queries efficiently and directing them to the appropriate parties Preferred Qualifications:
Strong customer service background and a positive, can-do attitude
Excellent written and spoken communication skills, with the ability to think on your feet and make considered decisions
Organized, meticulous, and tenacious, with strong financial management skills and IT literacy
Previous background in Property is advantageous