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Foster + Partners

End User Computing Manager

London, Battersea

Permanent

Full time

As an End User Computing Manager, you’ll collaborate closely with stakeholders across Foster + Partners (F+P) to understand their needs and deliver smart, user-focused digital solutions. You take on a challenging role within a dynamic and growing company. We are looking for a dedicated professional to manage the delivery of end user computing services ensuring we have the capability to provide an exceptional end user experience across different regional locations.

Key skills:

* 5+ years of experience in a similar role.

* A high level of general education to degree level or equivalent.

* A good understanding of IT Technologies in End User Services / Digital Workplace and Infrastructure and Operations.

* Experience managing EUC platforms, asset lifecycles, compliance and hardware estate.

* Leadership capability – coaching, team development

* Excellent communication skills, with the ability to interact with staff at all levels at F+P, recognising the demands of IT Services and the specific challenges that these present.

* Excellent influencing skills, with the ability to build credibility and deliver effectively through a matrix management structure, working with colleagues from different backgrounds and operating cultures.

* Analytical skills: outstanding analytical and problem-solving abilities evidenced through real-life problems that have been overcome.

* Experience working with customers: high attentions to detail, well organised, and ability to engage and build relationships with both employees and business stakeholders.

* Experience delivering and managing end user computing services in both large, complex organizations and smaller, more agile settings.

* Flexible attitude.

Desirable

* Relevant Microsoft qualifications and/or training.

* Knowledge and understanding of ITIL.

* Experience working in agile environments.

* Managed Service Provider Experience: Experience of different environments working with or for a Managed Service Provider (MSP) and in end user environments.

In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus