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Service Administrator

? Gravesend, Kent | ? £28,000 - £32,000 DOE | ? Monday – Friday, 8am – 5:30pm

We are looking for an experienced Service Administrator to join our client’s busy service department in Gravesend. This is a key role responsible for coordinating service operations, managing invoicing and documentation, and supporting the day-to-day running.

To be considered, you must have previous experience in a Service Administration role – this is essential.

Key Responsibilities:

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Manage and process purchase orders and invoices for equipment, parts, and services.

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Ensure accuracy of invoices, particularly in relation to warranty terms and service agreements.

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Keep Health and Safety compliance documentation up to date.

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Maintain comprehensive machinery records, including service histories, specifications, maintenance logs, and inspection reports.

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Schedule contract servicing and repairs, and coordinate parts ordering.

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Support the repair workshop and liaise with hire desk staff and engineers to ensure efficient operations.

Requirements:

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Previous experience in a Service Administrator position – essential.

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Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment.

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Confident communicator, both written and verbal.

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Proficient in Microsoft Office, particularly Outlook, Excel, and Word.

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Full, valid UK driving licence.

What’s On Offer:

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Salary: £25,000 – £32,000 depending on experience.

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Hours: Monday – Friday, 8:00am – 5:30pm.

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21 days holiday + bank holidays (3 days to be used over the Christmas period).

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Onsite parking.

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Excellent benefits package – get in touch to learn more