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Step into a role that offers unparalleled exposure to exciting projects, collaboration with industry leaders, and the opportunity to make a significant impact. Offering an umbrella rate of £29.69/hr, increasing to £37.25/hr after 12 weeks (inside IR35), this is your chance to join a forward-thinking company that values innovation, precision, and teamwork. As a Recalls and Service Program Coordinator, you will be at the heart of ensuring customer safety and satisfaction, while driving key initiatives that shape the future of automotive excellence. If you’re ready to elevate your career and be part of something extraordinary, this is the opportunity for you.

What You Will Do:

• Develop cost-effective dealer repair strategies for vehicle concerns, ensuring smooth and efficient processes.
• Create and manage essential documentation, including Dealer Bulletins, Service Instructions, and Customer Letters.
• Coordinate with Market Surveillance Authorities and regulatory agencies across Europe to announce and monitor Safety, Compliance, or Emissions Recalls.
• Collaborate with National Sales Companies, Global Offices, and Supply Chain Management to ensure seamless operations.
• Provide Recall status updates in various forums, presenting to senior management teams when required.
• Maintain compliance with departmental processes and audit requirements, ensuring accurate records and reporting.

What You Will Bring:

• Strong interpersonal and communication skills, with the ability to manage multiple programmes effectively.
• Proficiency in IT tools, including Excel, Word, and PowerPoint, with excellent analytical abilities.
• Experience in vehicle engineering or dealer workshop processes, demonstrating a hands-on understanding of the industry.
• A degree in Engineering or equivalent qualifications, with a background in dealer workshop repair processes or Master Technician training.
• A proactive and adaptable approach to working under pressure in a fast-paced environment.

This company is dedicated to delivering exceptional customer experiences and ensuring the highest safety standards across its operations. By joining as a Recalls and Service Program Coordinator, you’ll play a pivotal role in supporting these goals while contributing to a culture of innovation and excellence.

Location:

This position is based in Dunton, offering a dynamic and collaborative work environment within a leading automotive hub.

Interested?

Don’t miss this opportunity to drive your career forward in a role that combines challenge, growth, and impact. Apply today to become the next Recalls and Service Program Coordinator and take the first step towards an exciting future!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included