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Plumber - Cylinder Manufacturer & Plumbing Maintenance

Lead Plumbing & Heating Service Engineer

Kent & SE London

One of the UK's leading manufacturers of hot water cylinders and thermal storage solutions, are seeking a Plumbing & Heating Field Engineer, to join the engineering team.

The Role

Based from home, as a Plumber & Heating Engineer, you'll provide plumbing diagnostics, repairs, commissioning & maintenance, across a range of products, including unvented & vented cylinders, heat pump systems, and thermal stores.

Additionally, we work with the UK's largest retirement apartment providers, undertaking plumbing maintenance & repair across their residential apartments. This includes unvented cylinder checks & repairs, tap changes, leak repair's, etc.

Responsibilities

Diagnose and repair faults on hot water cylinders and related components (immersion heaters, valves, pumps, sensors, controls).
Complete planned maintenance, warranty repairs, and product upgrades.
Ensure all work meets industry standards and manufacturer specifications.
Complete service reports, job sheets, and warranty documentation accurately.
Adhere to G3 regulations and all compliance requirements.
Provide clear explanations of system operation and maintenance.
Maintain a professional, customer-focused approach at all times.
Share field feedback to support product development.
Attend training sessions and keep technical knowledge up to date.Your Skills & Experience

You will have a customer focused approach, coupled to previous plumbing maintenance & repair experience and a full UK driving licence. You will also possess:

Experience with hot water systems, unvented cylinders, thermal stores, or domestic heating systems
G3 Unvented Hot Water qualification advantage
Strong diagnostics and fault-finding skills
Excellent communication and customer service abilities
Ability to work independently and manage your workload
Full UK driving licence.Advantageous

Experience with heat pump cylinders or hybrid heating systems
Electrical competency (17th/18th Edition or equivalent).Remuneration & Benefits

Based from home our engineers work Monday to Friday on a 45hr week, including paid travel from door to door.

An additional one day is worked on a weekend rota every six weeks, paid at overtime.

Competitive salary (£39,000 to £45,000 based on experience).
Company van, fuel card, tools, uniform, and PPE
25 days holiday + bank holidays
Pension scheme
Initial & ongoing technical training
Opportunities for progression within a growing teamInterested in discussing or applying? - then contact us at startMonday now.

Interested? Then please hit apply or reach us at startMonday now