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Job Title: Hire Desk Controller
Location: Redditch
Salary: £33,000 - £36,000
Contract type: Permanent
Must Haves: Proven hire desk experience

Are you looking for your next challenge within the fast-paced plant or tool hire industry? Join a growing and innovative company with a reputation for delivering exceptional service and reliable solutions to their clients.

The Role:
As a Hire Desk Controller, you’ll be a key contact for customers and internal teams, ensuring smooth operations and outstanding service delivery. Responsibilities include:
- Handling hire desk operations, processing orders, and coordinating schedules for equipment and personnel.
- Acting as the primary point of contact for customer inquiries, resolving issues promptly and professionally.
- Ensuring resource availability and collaborating with internal teams to meet customer needs.

What’s On Offer:
- A competitive salary with room for growth.
- Regular working hours, Monday to Friday,
- A comprehensive benefits package, including a pension scheme and healthcare support.

What You’ll Bring:
- Proven hire desk experience, ideally from the plant, powered access or lifting industries.
- Excellent organisational skills and the ability to handle multiple priorities.
- Strong interpersonal and communication skills to liaise with clients and team members effectively.
- A proactive mindset with a knack for solving challenges quickly and efficiently.

If you’re ready to join a dynamic team that values its people and delivers top-tier customer service, we’d love to hear from you! Submit your CV through this advert or contact Matt at (phone number removed) for more information