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We’re recruiting for Customer Service Advisors to earn £12.50 per hour.
Customer Service Advisor benefits:
* Free parking available
* Good transport links
* Excellent training & development
Training is included to prepare you for this role
Customer Service Advisor role:
* Deliver excellent customer experience in line with the company's Quality Framework
* Act as the primary point of contact to their customers providing advice and guidance through a variety of channels; primarily telephone, but also including email, SMS text and social media
* Take ownership of all contacts, including enquiries and complaints, and use initiative to develop practical solutions to resolve the situation
* Input quality and accurate information into core IT systems, enabling operational colleagues to respond to the needs of the customer fully informed and in a timely fashion
* Liaise with internal departments and external companies to ensure a seamless and consistent service for customers
Customer Service Advisor pay:
£12.50 per hour