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Maintenance Facilities Engineer

​Location: Norwich

​Hours of work: 40

​Contract Type: Permanent

We are seeking a skilled and proactive Maintenance Facilities Engineer to join our team in Norwich.

Whilst this is a site-based role in Norwich, there will be travel 3 times a week to Bury St Edmunds and Lowestoft, using your own company van.

This is an excellent opportunity to be part of a respected and supportive team with a strong focus on personal development and progression.

You will be joining a company that values consistent, world-class service and supports its people in delivering it every day.

Job Description

In this role, you will be responsible for delivering high-quality electrical, mechanical, and building services maintenance across a range of client properties.

This includes carrying out fault finding, repairs, general maintenance, and installation work, helping to ensure our clients’ facilities remain fully operational and compliant.

The role requires a hands-on, practical engineer who can work independently and maintain strong service standards in a dynamic environment.

You will also be expected to undertake Authorised Person duties for either mechanical or low-voltage electrical systems, depending on your qualifications and experience.

While previous experience in this area is preferred, we are able to provide full training and support for the right candidate.

Key Responsibilities

* Manage mechanical/electrical PPMs and reactive works via the helpdesk to exceed customer expectations

* Lead safe work practices as part of the ISS Low Voltage Authorised Person Community

* Supervise competent electrical workers and building services maintenance tasks

* Control and monitor contractors, including issuing Permits to Work

* Ensure equipment operates to standards and maintain professional customer service

* Proactively liaise with clients and ensure contractual and administrative compliance

* Maintain H&S compliance and suggest service improvements and innovations

Professional and Personal Competencies/Qualifications

* City & Guilds 2230 Level 3, NVQ 2356/2357, or City & Guilds 2330 Level 3 in Mechanical/Electrical Installation

* AM1 and AM2 qualifications; City & Guilds 18th Edition Wiring Regulations (BS:7671:2018) preferred

* Preferred: Inspection & Testing qualification (2394/5), Low Voltage Authorised Person qualification, IOSH Managing Safely, Emergency First Aid

* Full UK Driving Licence required

* Significant experience in mechanical/electrical building services maintenance, fault finding, installation, inspection, and testing

* Experience in Authorised Persons duties, reactive and PPM maintenance, FM/building services in commercial properties, and working under strict H&S procedures

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work