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Job Title: Receptionist - Automotive Dealership

Location: Hull

Contract Type: Temporary - Ongoing

Working Hours: Monday to Friday, 8:00am - 5:00pm

Weekend work required on a rota basis

Job Overview:

We are seeking a professional, organised, and customer-focused Receptionist to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital front-of-house role, handling incoming calls and liaising directly with customers to relay accurate information to the workshop team. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.

Key Responsibilities:

Greet customers in a professional and friendly manner, in person and over the phone

Handle a high volume of incoming calls, directing them to the relevant departments or individuals

Take detailed messages and customer requests, accurately communicating them to the workshop and service teams

Provide general administrative support to the dealership as required

Maintain a clean and welcoming reception area

Manage appointment bookings or service queries when necessary

Ensure all customer interactions reflect the company's high standard of customer service

Support weekend cover on a rota basis

Key Requirements:

Previous experience in a customer-facing reception or call-handling role

Strong telephone manner and excellent verbal communication skills

Ability to relay detailed information clearly and accurately

High attention to detail and strong organisational skills

Professional, presentable, and reliable

Experience in an automotive or dealership environment is desirable but not essential

Comfortable working within a team and under minimal supervision

AUTOBUS