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Customer Service & Internal Sales Manager
£$5,000 - £50,000 plus 10% bonus
Manufacturing & Distribution Industry
East Leeds based (great motorway links) - Free parkingClient Details
Our client are an industry leading distributor, providing products across multiple sectors including Chemicals, FMCG, Food, Industry and many more. Following recent growth, the business are looking to appoint a new Customer Service & Internal Sales Manager to join them at their offices in East Leeds
Description
Lead the internal Customer Service & Internal Sales function of 6fte, providing them with regular training, development and feedback
Manage end to end customer orders, from order processing through to arranging dispatch and delivery
Ensure a world class level of service is provided to B2B customers during all interactions via phone and e-mail
Implement a sales through service model, developing upsell and cross sell opportunities that will lead to increased customer spend, supporting the business with commercial targets
Develop the function into a proactive Internal Sales and Customer Service Team
Provide support to Area Sales Managers around stock availability and customer supportProfile
Prior management of a customer service or internal sales function
Positive approach to developing a team
Ability to motivate and inspire others
Strong communications skills
Ability to work cross functionally with other departmentsJob Offer
Salary of £45,000 - £50,000 depending on experience
Up to 10% bonus
Free parking
Modern offices in East Leeds
Monday to Thursday 08-30 to 17-00. 4pm finish on a Friday
Strong potential to grow within the business