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Head of Creative | Online Retailer - Home / General Merchandise | London / Hybrid | Salary up to £75k
A high-growth online retail business is seeking a Head of Creative to define and lead its creative vision across a digital-first operation.

This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction, alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will shape how the brand looks, feels and communicates across all customer-facing touchpoints, ensuring creative output is distinctive, consistent and commercially effective.

Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution.

Key Responsibilities

Own and deliver the overall creative vision aligned to brand and commercial objectives

Define, evolve and protect the brand's visual identity, creative guidelines and tone

Lead art direction across photography, graphic design and content, ensuring a high standard of execution

Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery

Guide graphic design across digital assets, campaigns, site content and brand materials

Ensure creative consistency across all online and customer-facing touchpoints

Partner closely with marketing, ecommerce and product teams to support trading and growth goals

Translate brand strategy into compelling creative ideas and executions

Act as a senior creative voice within the business, influencing brand and customer experience decisions

Manage and develop internal creative teams, agencies, photographers and freelance partners

Build scalable creative processes that balance speed, quality and ambition

The Candidate

Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand

Strong background in art direction, photography and graphic design

Experience leading creative output across multiple formats and platforms

Comfortable operating as a player-manager in a scale-up environment

Highly collaborative, able to work closely with founders and senior leaders

Commercially aware, with the ability to connect creative decisions to business outcomes

Confident managing agencies, photographers, designers and freelance partners

Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth.

Apply today to find out more and be considered.

BH35120