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Brokerage Officer – Children & Adults Services

Pay Rate: £16.35 per hour

Hours: 37 hours per week

Work Pattern: Hybrid – minimum of two days per month in the office, with flexibility required to attend more frequently depending on service needs.

Role Overview

We are seeking a skilled and motivated Brokerage Officer to source, negotiate and coordinate care and support arrangements for children and adults. You will work closely with social workers, providers, families and commissioning teams to ensure high-quality, cost-effective placements that meet individual needs and outcomes. This role plays a critical part in supporting vulnerable children and adults by ensuring appropriate placements, safeguarding, and compliance with legislation.

Key Responsibilities

Receive and manage referrals for care and support packages
Source appropriate placements and negotiate best value with providers
Liaise with families, service users, social workers and providers throughout the placement process
Ensure placements meet individual needs, preferences and outcomes
Complete contract documentation, approvals and panel submissions
Maintain accurate records using placement and case management systems
Provide advice, information and signposting to families and professionals
Support market development and maintain strong provider relationships
Ensure safeguarding and legal compliance at all times
Contribute to commissioning, procurement and service improvement activity
Experience using placement or case management systems (e.g. CONTROCC)
Understanding of safeguarding, SEND and supported accommodation
Awareness of national and local priorities in children’s services
Required Experience

Experience in brokerage, commissioning, placements or social care
Experience working with children, families or vulnerable people
Liaising with multi-disciplinary teams and external providers
Placement finding or supported accommodation experience
Understanding of Children’s Social Care and SEND
This is an excellent opportunity to make a real difference while working in a professional, fast-paced environment that supports children and vulnerable adults.

To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency