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Job Title – Business Analyst
Location – Somerset - Portishead
Contract – Fixed Term Contract (12 Months)
Hours – Full time, 37 hours per week
Role summary – We are working with a forward-thinking organisation on an exciting opportunity for a Business Analyst to join their dynamic Business Change Team. This role plays a key part in a digital transformation programme, supporting the successful delivery of innovative and effective solutions. You’ll collaborate with project managers, stakeholders, and fellow analysts to identify business needs, map future processes, and recommend change initiatives.
Salary – £45,000 per annum
Key Responsibilities:

Map and model current and future business processes, identifying opportunities, risks, and impacts
Facilitate effective workshops with stakeholders at all levels
Capture, analyse and prioritise functional and non-functional requirements
Produce multi-level process maps and technical documentation
Collaborate with the IT team on system architecture and interface requirements
Develop user stories and functional specifications in line with business value
Track requirements through to business acceptance and implementation
Communicate complex ideas effectively to influence and engage stakeholders
Support project delivery across digital and IT-focused workstreamsRequirements:

Proven experience in business analysis within IT change programmes
Strong knowledge of Business Process Modelling and use case techniques
Effective facilitator of workshops and stakeholder engagement
Familiarity with both Agile and Waterfall methodologies
Advanced Microsoft 365 skills, including SharePoint and Visio
Excellent analytical, organisational, and communication skills
Formal BA qualification (e.g., ISEB, BCS, CBAP) or working towards
A passion for process improvement and continuous developmentDesirable:

Experience within a social housing environment
Evidence of ongoing professional developmentIf you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed)