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Internal Sales Assistant – Electrical Wholesale

? Gloucestershire | ? Full-Time | ?️ Electrical Wholesale Experience Required

An exciting opportunity has become available for an Internal Sales Assistant to join a well-established and expanding electrical wholesale business in Gloucestershire. This role is ideal for someone with prior experience in a similar setting who thrives in a fast-paced, customer-focused environment.

The Role

As an Internal Sales Assistant, you'll play a key role in delivering outstanding service to trade customers, supporting the external sales team, and driving branch performance through proactive sales and product knowledge. The ideal candidate will be a confident communicator, a strong team player, and commercially driven.

Key Responsibilities

Serve trade customers efficiently and courteously, maintaining high satisfaction levels

Provide expert advice on the selection and use of electrical products

Proactively follow up quotations, handle incoming enquiries, and maximise sales opportunities

Use linked selling and telephone marketing techniques to promote offers and increase order value

Handle special customer orders, liaising with suppliers and internal departments to meet delivery expectations

Ensure customer issues, complaints, and credit/payment concerns are handled effectively

Keep sales and display areas tidy, and product literature up to date

Support external sales efforts through excellent internal coordination

Stay informed on competitor activity and industry developments

Assist with basic site surveys and quantity take-offs when needed

Maintain accurate documentation and comply with company processes

What We're Looking For

Previous experience in an internal sales or trade counter role within an electrical wholesale environment

Strong customer service and communication skills

Ability to work independently and as part of a collaborative team

Confident telephone manner and sales acumen

Basic technical understanding and ability to interpret plans (desirable)

Driving licence (advantageous)

Any relevant customer service or product training is a plus

Benefits

Full training and onboarding provided

Competitive salary package

Pension scheme

Employee discount program

Supportive and friendly team culture

Working Hours

Week 1: Monday to Friday – 07:30 to 17:00

Week 2: Monday to Friday – 07:30 to 17:00, Saturday – 08:00 to 12:00

If you’re an experienced internal sales professional with a background in electrical wholesale and you're ready for your next opportunity in Gloucestershire, we’d love to hear from you.

Apply now or get in touch to find out more