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Location: Hybrid working with a flexible base at Kings Hill
Salary/package: £30,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week

We’re looking for a proactive and professional HR Advisor to join HR Connect, part of Commercial Services Group (CSG). Working within our HR Advisory Team, you'll play a key role in supporting public sector and education clients with a wide range of HR matters — from employee relations and casework to restructures and recruitment. If you're passionate about people, confident in your advice, and looking to develop within a collaborative, client-facing environment, this is the role for you.

Who we are

HR Connect is an award-winning provider of end-to-end HR services and part of the wider Commercial Services Group (CSG). We deliver expert support in recruitment, employee relations, HR consultancy, and occupational health to a diverse and growing client base — primarily across schools and public sector organisations.

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), with over 1,800 employees and operations in more than 86 countries. CSG delivers critical services across 33 trading businesses, with specialisms in HR, IT, energy, education, legal, procurement, and more.

Why this role matters

HR Connect sits at the heart of workforce support for hundreds of schools and public sector bodies. As an HR Advisor, you’ll be pivotal in delivering clear, practical advice that helps clients resolve complex HR issues and build better, stronger teams. With opportunities to expand your knowledge in employment law, employee relations, and organisational change, you’ll contribute directly to the success of our customers and our wider group.

What you’ll be doing

Delivering consistent and practical HR advice to customers on policies, procedures, and best practices

Supporting case management, including correspondence drafting and attendance at formal meetings

Managing your own ER caseload with increasing autonomy and confidence

Assisting with investigations and notetaking to ensure timely and accurate outputs

Advising on job benchmarking and grading outcomes

Supporting projects and continuous improvement initiatives, including toolkit and process development

Using our case management systems to track time, log activity, and support invoicing

Working with Admin Support Teams on TUPE transfers, restructures, and recruitment campaigns

Responding to HR helpdesk queries (calls and emails) in line with SLAs, escalating where needed

What we’re looking for

Proven experience advising on HR matters in a team or advisory environment

Strong written and verbal communication skills with excellent attention to detail

Sound understanding of employment law and employee relations processes

Able to work both independently and collaboratively with a positive, can-do attitude

Effective organisational and time management skills

Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Willingness to travel to client sites when required

Qualifications:

NVQ Level 3 in HR or equivalent (essential)

CIPD qualification (or working towards) (desirable)

What you’ll get in return

Salary of £30,000 per annum

25 days annual leave plus bank holidays and your birthday off

An additional day off at Christmas

Pension scheme with 6% employer contribution

Life assurance cover (4x salary)

Access to a comprehensive wellbeing programme

Discount schemes for retail, gym memberships, and more

Health cash plan and cycle-to-work scheme

Flexible hybrid working options and a culture that supports work-life balance

Ongoing learning and development to grow your HR career

Why CSG?

CSG is a purpose-driven organisation generating over £800 million in revenue annually. With rapid expansion and annual growth of around 25%, we’re investing heavily in innovation, technology, and people. We’ve returned over £77 million to the public sector through our social value model, combining commercial excellence with real-world impact.

Joining HR Connect at CSG means becoming part of a growing, dynamic team that empowers people-first change across public sector and education services.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from candidates of all backgrounds and provide reasonable adjustments throughout our recruitment and interview process. Please let us know if there is anything we can do to support you