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Eden Brown are seeking a highly efficient and experienced Permanent Complaints Specialist to work for a well known Housing Association in Lancashire

The role as Complaints Adviser is working 37 hours a week and fully in the office with no hybrid option

As the Complaints Adviser the role will involve:

- Dealing with Customer complaints over the phone

- Liaising with internal management agreeing to outcomes

- Managing all aspects of administration supporting the Complaints Officers

Sector experience would be a preference however not essential

A resilient individual who has extensive Customer Service/ Complaints experience is required

Apply now to be considered

Eden Brown is committed to equality in the workplace and is an equal opportunity employer