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Good Afternoon,

I am currently representing Islington Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Assistive Technology Business Manager this role will be: N1 1XR

The right candidate will:

* Identify and address Assistive Technology Team behaviour which is negatively impacting upon the services capacity and/or quality

* To ensure all staff fully support the Out of Hours telephone service and meet the needs of stakeholders and the diverse local community, including ensuring performance targets are met.

* Control a secure key holding system for service users and communal keys, ensuring the issue and return of such keys are recorded and that all keys are regularly audited.

* Ensure access to all restricted areas, financial records and documents is secure and controls and checks in place are completed or carried out in line with the current process

* Conduct regular Team Meetings ensuring wider corporate, organisation and divisional messages are cascaded accurately and escalate issues raised by the Team through the appropriate channels

* Ensure 1-2-1’s are regularly conducted, documented and contain constructive feedback on performance against objectives and ways of working

* Identify the training or coaching needs of teams or individuals to improve performance and/or quality.

We require the following:

* Management Experience and commitment to delivering high quality customer service in an Assistive Technology/Telecare work environment

* Experience of business process reengineering and process, strategy and policy development.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon