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Location: Client’s homes across Maldon, Essex and designated areas

Reports to: Registered Manager or Care Coordinator

Essential: Must be a driver and own a car

Key Responsibilities

1. Personal Care Support

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Assist with washing, dressing, toileting, grooming, and continence care

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Support with mobility using appropriate aids (hoists, walking frames, etc.)

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Help with oral hygiene and skin care routines

2. Nutrition & Medication

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Prepare and serve meals/snacks according to dietary needs

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Support with eating and drinking, especially where swallowing difficulties exist

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Administer medication safely in line with care plans and training

3. Emotional & Social Wellbeing

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Offer companionship and emotional support

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Encourage participation in hobbies, activities, and community engagement

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Respect cultural, spiritual, and personal preferences

4. Household Tasks

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Light cleaning, laundry, and tidying

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Support with shopping and errands

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Maintain a safe and hygienic environment

5. Monitoring & Reporting

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Record observations and changes in health or behaviour

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Report safeguarding concerns or incidents promptly

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Maintain accurate daily logs and care notes (e.g. via Birdie or Nourish)

Essential Skills & Attributes

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Empathy, patience, and strong communication

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Ability to follow care plans and adapt to individual needs

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Confidentiality and professionalism

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Basic literacy and numeracy

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Willingness to travel between clients’ homes

Training & Compliance

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Mandatory induction and ongoing CPD (e.g. dementia care, safeguarding, manual handling)

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Enhanced DBS check required

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Familiarity with Health & Safety, GDPR, and infection control protocols

Working Hours & Conditions

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Flexible shifts including early mornings, evenings, weekends, and bank holidays

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Lone working in clients’ homes

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Travel time and mileage may be compensated depending on whether you drive and own a car