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Technical Support Engineer – Redditch – £38,000 to £40,000 – International Travel

Location: Redditch
Salary: £38,000 - £40,000 per annum
Job Type: Permanent, Full-Time
Working Hours: Monday to Thursday – 07:30 to 16:30, Friday – 07:30 to 13:30
Driving Licence: Full UK driving licence required
Travel: International travel required at short notice

We are currently recruiting for a Technical Support Engineer to join a well-established and innovative engineering business based in Redditch. This is a fantastic opportunity for a technically minded individual to take on a varied role involving installation, maintenance, and client support across the UK and internationally.

Key Responsibilities:

Install and configure specialist machinery at customer sites

Conduct thorough testing and ensure systems are operational before handover

Perform routine maintenance and servicing

Diagnose faults and carry out effective repairs in a timely manner

Provide technical support both remotely and on-site

Train customers on equipment use, safety, and preventative maintenance

Maintain accurate records of all service visits and technical issues

Produce service reports and update internal systems

Liaise with internal engineering and product development teams

Provide feedback from the field to support continuous improvement

Candidate Requirements:

Degree, HND or equivalent in Engineering, Electronics, or related field

2 to 5 years’ experience in a service engineer or technical support role

Previous experience working with industrial machinery or within a manufacturing environment

Strong fault-finding, troubleshooting, and diagnostic skills

Excellent communication and customer-facing abilities

Comfortable using technical documentation and diagnostic software

Able to work independently and manage time effectively

Physically capable of handling equipment and working in diverse environments

Willing to travel abroad, sometimes at short notice

Benefits:

Competitive salary

Early finish on Fridays

International travel opportunities

Long-term career prospects within a stable and growing business

To apply for this position, please send your CV to (url removed) or call (phone number removed) for a confidential discussion.

Regional Recruitment Services Ltd acts as an employment agency and employment business