Login to Apply

We're seeking a dedicated and community-focused Neighbourhood Specialist to be the visible presence of the organisation across Merseyside. You'll play a vital role in supporting tenancy sustainability, resolving neighbourhood issues and ensuring compliance with landlord responsibilities.

Location: Across Merseyside
Hours: 35 hours per week, 5 days per week
Contract: Temp until end of March 2026
Salary: up to £22 an hour

Your new role

Let homes efficiently to minimise rent loss, respond to enquiries (including face-to-face), act as the organisation's presence in neighbourhoods, and encourage resident involvement.
Develop a detailed understanding of local issues, contribute to Neighbourhood Plans, and deliver agreed actions.
Track the impact of initiatives, recommend future improvements, and help maintain and improve neighbourhood appearance, including enforcement actions.
Deal with neighbour conflicts professionally and build effective partnerships with local service providers.
Provide a comprehensive tenancy service, carry out inspections, deliver compliance and servicing actions, and manage service charges including budgets and renewals.
Support the Income team with arrears' visits, undertake tenancy enforcement when required, and sign up new tenants to ensure smooth onboarding. What you'll need to succeed

Experience in tenancy management, compliance, and servicing.
Confidence in handling neighbour disputes and conflict resolution.
Knowledge of legal tenancy enforcement processes.
Strong organisational skills and the ability to manage multiple priorities.
Excellent communication skills with residents, colleagues, and external partners.
Flexibility to attend sites across Merseyside.What you'll get in return

Full-Time hours.
Competitive hourly rates.
Choose to be paid via PAYE or UmbrellaWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)