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The Customer Service Advisor will play a pivotal role in supporting the sales team and ensuring exceptional service for clients in our clients sector. Based in Pulborough, this role requires a detail-oriented individual to manage customer interactions and administrative tasks effectively.

Client Details

This is a permanent opportunity with a well-established organisation based in Pulbrough. The company operates as a medium-sized enterprise, offering stability and a focus on delivering high-quality services to its clients.

Description

Provide administrative support to the sales team, including data management and order processing.
Coordinate with clients to address enquiries and ensure smooth communication.
Track sales activities and prepare reports for management review.
Maintain accurate records of customer transactions and agreements.
Assist with the preparation of sales presentations and proposals.
Collaborate with internal departments to ensure timely delivery of services.
Respond promptly to customer requests and follow up to ensure satisfaction.
Support the team in meeting sales targets by providing operational assistance.Profile

A successful Customer Service Advisor should have:

Previous experience in a similar role within a customer service or sales environment.
Strong organisational skills with the ability to multitask effectively.
Excellent communication and interpersonal abilities.
Proficiency in using CRM systems and MS Office applications.
A customer-focused approach with a commitment to delivering high standards of service.
The ability to work collaboratively within a team environment.Job Offer

A competitive salary of £24,000 - £25,000 per annum, depending on experience.
A permanent position within a reputable company.
An opportunity to work in Pulbrough, with a supportive team environment.
Potential for professional development and career progression.
Inclusive company culture that values employee contributions.If you're looking for a rewarding Customer Service Advisor role in Pulborough, apply today to join this exciting opportunity