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Overview
If you're an experienced technical or engineering professional with a background in building services and you're ready to take ownership of the operational and technical performance of a high-footfall retail environment, this opportunity in Sunderland could be the next step you're looking for.
Your responsibilities will be:
* Overseeing all technical services on site, including M&E, compliance, building fabric, and PPM
* Managing a small technical team and delegating daily reactive and planned tasks
* Owning the operational budget, including forecasting and service charge management
* Leading on refurbishments, upgrades, and tenant fit-outs from design to contractor management
* Driving health and safety performance and ensuring full compliance
* Supporting the Centre Manager and engaging with key stakeholders to deliver an outstanding environment for occupiers and visitors
This role offers the opportunity to:
* Join a well-established and supportive on-site team
* Take full ownership of technical delivery across a busy retail asset
* Lead on key projects linked to leasing, tenant works, and asset improvements
* Build strong working relationships with tenants, contractors, and key stakeholders
* Influence operational performance and play a strategic role on site
The right candidate will be:
* Experienced in technical services or FM leadership within retail, leisure, or another customer-facing environment
* Confident managing compliance systems, projects, and budgets
* Qualified (or working towards) in IOSH or NEBOSH
* Ideally electrically qualified or with strong M&E knowledge
* A clear communicator, calm under pressure, and able to build trust quickly
* Someone who is organised and thrives in a fast-paced, multi-tasking roles
Salary: £50,000 to £60,000 depending on experience