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Site Operations & Transport Manager

Sector: Recycling & Waste
Salary: £50,000k - £55,000k package

Qualifications: WAMITAB / CPC
Location: Middlesbrough – Teesside - A19 - Stockton

Full time permanent

This is an excellent opportunity to join a growing waste and recycling business. You will Lead site operations and manage a small a fleet of vehicles ensuring customer service - optimisation, costs & delivery times are all met.

You will have full responsibility of site operatives, drivers, fleet management, health & safety + compliance ensuring all KPI’s are achieved.

Key Areas: -

* WAMITAB recycling & waste qualification

* Leadership, people, machinery & fleet Management

* Commercial approach – P&L focused

* Compliance, health & safety, incident / accident investigations

* Customer Service

* CPC qualification – not essential

The key responsibilities: -

* People management - effective performance management, coach & support

* Manage workflow hitting daily targets, pick-ups, deliveries

* Customer – develop and maintain productive relationships with regional customer sites and representatives. Ensure relevant KPI’s are prepared and targets for performance reviews are met.

* Act as main point of contact on a regional level to develop and exceed customer expectations.

* Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets.

* Financial – Responsible for ensuring agreed targets are met within the P&L (overall revenue, logistics earnings / costings, client & team management

* Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers

* Team management – site operative and drivers

* Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication.

* Manage internal and external customer service against a standard set of KPIs & budgets

* Adherence to all maintenance related activity working closely with the operations team to achieve full compliance

* Hold disciplinary and grievance hearings in line with company policies.

Person Specification: -

* Previous experience of working within a supply chain logistics environment

* Previous experience of recycling & waste site operations

* Good knowledge of Microsoft / Excel applications

* Senior management and investor meetings