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IT Service Desk Engineer - Preston 

My Client is seeking a motivated and high-performing IT Service Desk Engineer to join their Digital team. This is an excellent opportunity to support a growing organisation with a national presence and a global audience.

You will provide high-quality, day-to-day IT support to employees while proactively ensuring systems, devices, and services operate efficiently. The role combines reactive service desk support with continuous improvement of IT service delivery and user experience.

Key Responsibilities

Provide first-class IT service desk support to office-based and remote users

Manage user account changes, onboarding, and offboarding

Support and administer Microsoft 365 environments

Provide mobile device support and management

Deliver IT support across Preston and London offices

Proactively identify, troubleshoot, and resolve technical issues

Build and maintain strong relationships with internal and external stakeholders

Ensure professional presentation of IT systems, equipment, and workspaces

About You

You will demonstrate strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. A proactive attitude, strong communication skills, and a collaborative mindset are essential.

What’s on Offer

10% non-contributory pension

Employee recognition and reward schemes

Inclusive and supportive working culture

Opportunity to work within a nationally recognised organisation with global reach

My Client is committed to fairness, equality, listening, and learning—working together to achieve shared success.

Interested? Please Click Apply now to take the next step in your IT support career.

IT Service Desk Engineer - Preston