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Job Title: Candidate Relationship Coordinator
Location: Manchester/Remote/Home-based
Hours: Part Time
Monday – Thursday 5pm-8pm & Saturdays 9am-12pm or 10am-1pm
Operam Education Group is an award winning Education agency, with 8 brands already under the umbrella, our growth plans for further acquisitions are really exciting.
As part of our Talent Acquisition team, we are looking for candidate relationship coordinators to join us to support with an exciting project on a part time basis.
Using excellent customer service skills and relationship management, you will be connecting with our exsiting customer base to reengage and update our CRM. You will be an integral part of our Talent Acquisition team, supporting the business with data cleansing, relationship building and administration.
Job Purpose
As a Candidate Relationship Coordinator, your role will primarily focus on supporting the business with candidate engagement activities and data cleansing within our CRM system across our portfolio of brands. In this role, you will be responsible for making outbound calls to candidates with the aim of updating their records with work availability and correct information, gathering feedback, and further promoting our services.
Key Responsibilities
* Contact candidates via telephone to gather information about their current situation and assess their continued interest in being registered with our agency.
* Conduct data cleansing activities within the candidate database to ensure accuracy and completeness of records.
* Update candidate records in the CRM system with accurate and up-to-date information regarding availability, desired roles, and other relevant details.
* Verify and correct record details as necessary to maintain data integrity within the CRM system.
* Maintain a high level of professionalism and customer service in all interactions with candidates.
Attributes and Experience Requirement
* Excellent verbal communication skills and comfortable making outbound calls to candidates.
* Strong attention to detail and accuracy in data entry tasks.
* Ability to work independently and manage time effectively.
* Prior experience with CRM systems or database management is preferred but not required.
* Proficiency in basic computer skills and familiarity with Microsoft Office suite.
We look forward to receiving your application