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Technical Assistant

Location: Bridgwater
Job Type: Full-time
Salary: £40,000We are seeking a dedicated Technical Manager to oversee product safety, legality, authenticity, and quality. This role involves leading the development and implementation of the food safety and quality management system, ensuring compliance with various standards, and managing both internal and external audits.

Day-to-day of the role:

Lead the development and implementation of the food safety and quality management system.
Maintain site compliance with standards such as BRCGS Agents and Brokers standard, RSPCA Assured, Red Tractor Assured, MSC, Quality Meats Scotland, and Soil Association.
Conduct external audits and ensure corrective actions are completed and signed off within specified time frames.
Manage the site staff training matrix and complete internal audits, traceability, and mock recall exercises according to schedule.
Review risk assessments and the HACCP system regularly, ensuring all documentation and records are accurate and up to date.
Manage the supplier approval procedure and complete supplier site audits as required.
Serve as the point of call for customer complaints and queries, ensuring thorough investigations and formal responses.
Maintain the HACCP system as the HACCP team lead and host quarterly Technical Management Meetings.
Assist with New Product Development, including compiling documentation, completing New Line Forms, and signing off on product specifications and labels.
Manage and create customer-facing product specifications on the Erudus platform and complete customer documentation/questionnaire requests on forms and online platforms.
Stay abreast of current legislation and ensure compliance.Additional Duties:

Provide consultancy support to other businesses within the Bridgwater Food Group, which may include HACCP and food safety advice, review of lab results, and assistance with Organic and SALSA audits.
Maintain the training matrix for all businesses and attend quarterly board meetings to lead the technical agenda.Required Skills & Qualifications:

Proven experience in food safety and quality management.
Familiarity with BRCGS Agents and Brokers standard, RSPCA Assured, Red Tractor Assured, MSC, Quality Meats Scotland, Soil Association, and other relevant standards.
Strong leadership skills and experience in managing external audits.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and maintain strong attention to detail.
Proficiency in using platforms like Erudus for managing product specifications.Benefits:

Competitive salary and benefits package.
Opportunities for professional growth and development within the Bridgwater Food Group.
Involvement in a wide range of projects and the chance to make significant contributions to the company.To apply for the Technical Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role