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We are recruiting for a Quality Assurance Manager to join a growing, independent and values-led care group supporting residential and dementia homes across Devon. This is a systems-focused, hands-on quality role within a family-run organisation. The focus is on embedding strong governance, improving consistency and supporting managers to use systems effectively.

The Role

As Quality Assurance Manager, you will work across the group to strengthen quality systems, audits and compliance processes, ensuring systems are embedded correctly and consistently across all services. This role suits an experienced care professional who understands the reality of care home life and is confident balancing compliance with practical, supportive leadership.

You will act as a key bridge between operations and governance, supporting CQC readiness and continuous improvement.

Key Responsibilities

Audit and embed quality, compliance and governance systems across the group
Ensure care planning, rotas, HR, training and medication systems are used accurately
Support managers with CQC readiness and inspection preparation
Train and upskill managers and teams on systems and best practice
Improve data quality, consistency and reporting
Work collaboratively alongside operational leaders to support sustainable improvement

Key Systems

Strong IT confidence is essential, with experience auditing and training across systems for care planning, rotas, HR and compliance, training and medication.

Ideal Candidate Profile

Strong background in residential elderly care
Recently active Registered Manager or similar senior care role
Confident transitioning into quality, governance or QA
Level 5 qualification preferred
Strong understanding of CQC frameworks and care home operations
Organised, systematic and confident training others
Supportive, collaborative and values-led approach

Working Pattern & Benefits

Full-time role with flexibility
Salary DOE
20 days annual leave + bank holidays (increasing with service)
Meals on duty

Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this