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Cleaning Contract Manager

Based across North Wales including Bangor, Colwyn Bay and Rhyl

We are looking for an experienced Cleaning Contract Manager to join our growing North division overseeing a large education contract.

Reporting into the Senior Contract Manager, you'll be overseeing all aspects of cleaning for 16 sites across the North Wales region. You will have direct Line management responsibility for 60+ operatives, demonstrating the energy and drive to take the contract forward.

As a Cleaning Contract Manager, you will be responsible for:

* Maintaining strong client relationship with high levels of satisfaction

* Providing and maintaining the quality-of-service delivery

* Managing, recruiting, and coaching local service teams

* Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.

* Be responsible for ensuring Health & Safety procedures and legislation is adhered to

* Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Contract Manager, you will have the following expertise and attributes:

* Excellent interpersonal communication and people management skills

* Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level

* Experience with financial forecasting, budgeting, and analysis

* Working knowledge of Health and Safety systems in the cleaning industry

* Ability to work to tight timescales

* Strong commercial awareness, financial management, and IT literacy

* Passionate, flexible, trustworthy, and innovative.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

* Employee Ownership – You are part of our success!

* 24/7 GP access, plus mental health, wellness, financial, and legal support

* Two paid volunteering days per year – Give back to a cause that matters to you

* Exclusive perks and discounts – More than 250 deals available

* Ongoing training and development – From apprenticeships to leadership programs

* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way

* Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…

Please note: Security clearance (DBS) is required for this role