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If you're confident providing first-class customer support and enjoy delivering a memorable customer service experience, this fantastic Part-Time Customer Service vacancy is worth considering!

What’s in it for you?

* Work hours: 24 hours per week - Wednesday, Thursday, Friday - 9am to 5.30pm with a half-hour lunch

* Salary guide: £18,880 plus a monthly lunch allowance of £80.50

* 12 days basic holiday plus bank holidays, increasing with the length of service

Benefits following 6-month probation:

* Life Assurance and Group Income Protection (subject to qualifying rules in force at the time)

* Increased Employer pension contribution

* Eligibility for the Car Scheme

* Private Medical Insurance

* Hybrid working after the successful completion of their probation period (subject to the Manager's discretion)

Part-Time Customer Service Responsibilities:

* Regularly liaise with business customers to resolve queries, aiming to provide a one-call resolution

* Build relationships with customers and foster close-knit relationships that enable you to deliver exceptional service

* Liaise with customers over the phone and via email to process orders, working together to ensure the products are in line with their requirements and timescales

* Offer support across the wider customer service team when necessary

* Record all customer contact through the system

Part-Time Customer Service Skills and Experience:

* Proven experience gained in a similar customer service role, with a history of delivering excellent customer service

* Solutions-focused with plenty of initiative, always looking at ways to make improvements and confident in resolving issues

* Strong communicator, able to provide information clearly and concisely and understands the importance of listening

* A team player, happy to help where needed and undertake ad-hoc tasks

* Good administration skills with the ability to record information through CRM systems

* Possesses a minimum of 4 GCSEs, including Maths and English