Customer Support Coordinator

Sheffield, South Yorkshire
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Job title: Customer Supporter Coordinator
Job location: Doncaster
Pay: £18.19 PAYE
Shifts: Monday to Friday (Mon-Thu 7:30-16:00, Fri 7:30-13:00)
Contract Length: On-going
Hours per week: 37
Start date: ASAP

Client Summary:
Our client is a world-renowned company that refurbishes and overhauls all manner of rolling stock systems, sub systems and vehicles. They operate across the globe and have a major foothold in the UK markets with an extremely strong order book and customer base.

Position Summary:
We require a Customer Coordinator to help support the projects team to close out on-going overhaul and refurbishment within the rail and rolling stock industry.

The Role, Tasks and Responsibilities:
* Support the Project management team.
* Liaise with customers, suppliers & internal stakeholders.
* Raising and expediting PO numbers and management of remaining values.
* Reporting into internal stakeholders the status of projects.
* Managing order books & liaising with all parties involved on status of work orders and their completion.
* Working closely with Head of Projects to oversee successful completion of projects.
* General administration duties including, meeting scheduling, responding to queries, use of Microsoft packages.

Personal Profile:
Must have at least 2 years in an Administration role as well as:
* 2 years customer service experience (desirable).
* Must be organised, punctual and pro-active.
* Experience of working to deadlines.
* Have good telephone manner.
* Experience of Microsoft Outlook, Excel and Word.
* Able to work effectively in a team and communicate well.

Email: (url removed)
Phone: (phone number removed)

Please note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.

PLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION (this is standard procedure on Rail depots)

Job Info
Shorterm Group  logo
Job Title:
Customer Support Coordinator
Company:
Shorterm Group
Location:
Sheffield, South Yorkshire
Salary:
£18.19 Per hour 33 Days Annual Leave
Posted:
Jun 16th 2025
Closes:
Jul 17th 2025
Sector:
Administration
Contract:
Contract
Hours:
Full Time
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