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RTA Litigated Recovery Handler / Litigation Executive
UK – Hybrid working available (role dependent)

An exciting opportunity has arisen for an experienced RTA Litigated Recovery Handler / Litigation Executive to join a well-established and growing organisation.

This role involves managing a high-volume caseload of litigated recovery matters, delivering robust and high-quality claims handling with a strong commercial focus on maximising recoveries within agreed timescales. You will play a key part in supporting team performance and contributing to the overall success of the business.

The Role

You will take ownership of your own caseload, progressing matters efficiently while providing an excellent standard of service to clients and stakeholders.

Key responsibilities include:
 
Managing a high-volume caseload of litigated RTA recovery files in line with internal procedures and best practice
Ensuring the case management system is fully updated and accurately maintained at all times
Using all appropriate communication methods to progress cases proactively
Providing professional, timely and practical advice to clients, with regular contact and expectation management
Taking a commercial and pragmatic approach to negotiations and settlement
Supporting the team to achieve and exceed targets (including recoveries and lifecycles) without compromising quality
Liaising effectively with sources, experts, insurers and third parties
Thriving in a target-driven environment
Undertaking any other reasonable tasks required by the business
Experience & Knowledge
 
Previous experience in a customer-facing or stakeholder-focused role
Experience managing your own caseload of RTA litigated recovery or ULR claims, or hands-on experience supporting such matters
Knowledge of liability issues, including the Road Traffic Act and Article 75
Strong negotiation and communication skills
Confident working with a case management system and MS Office
Excellent organisation and attention to detail
A strong commitment to delivering a high-quality service
What’s on Offer
 
25 days’ annual leave plus bank holidays (or day in lieu)
Hybrid working model (role dependent)
2 paid volunteering days per year
Matched charity giving up to £250
Health cash plan (including dental, physio and optical)
Digital wellbeing tools, fitness content and health assessments
Discounts and cashback on shopping and travel
Life assurance (4x salary)
Pension scheme
Funded professional and role-related training
Wellbeing support network
Regular funded social events
“Dress for your day” policy
If you’re an experienced RTA recovery professional looking to take the next step in a supportive, high-performing environment, I’d love to hear from you.

If interested please send an updated CV to (url removed) or call Chris on (phone number removed)