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Customer Service Representative Location: Staveley, Chesterfield Salary: £26,000 – £30,000 per annum, dependent on experience Contract Type: Full-time, Permanent Working Hours: Monday to Friday, 8:30am to 5:00pm. One to two Saturdays per month, 8:30am to 2:00pm (paid at time and a half)
Francesca’s Recruitment Ltd is currently recruiting for a Customer Service Representative on behalf of a well-established business based in Staveley, Chesterfield.
This is a customer-facing role requiring a professional, well-presented individual with strong communication and sales skills. The successful candidate will be confident engaging with both trade and public customers, providing product advice, processing orders, and contributing to a positive in-store experience.
Key Responsibilities:
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Serve as the first point of contact for walk-in customers, providing product guidance and support
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Process orders and payments accurately using the till system
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Handle telephone and email enquiries in a professional manner
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Recommend additional products to increase sales where appropriate
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Liaise with suppliers to obtain product details, pricing, and availability
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Maintain relationships with key account customers
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Assist with stock management, documentation, and occasional trade events
Candidate Requirements:
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Previous experience in customer service and sales
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Excellent communication and interpersonal skills
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Professional appearance and confident manner
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Ability to work independently and as part of a team
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Interest in campervans or motorhomes is advantageous but not essential
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Strong organisational skills and attention to detail
This role would particularly suit candidates from customer-facing retail environments, the motor trade, caravan and leisure industries, or similar sectors where product knowledge and customer interaction are key.
Benefits:
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Competitive salary based on experience
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Paid overtime for Saturdays and additional events
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Free onsite parking
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Supportive working environment with full training provided