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Customer Service Advisor

Red Recruitment is recruiting a Customer Service Advisor to work on behalf of a funeral company, assisting with customer queries.

This is a part-time, temporary position working 11 hours per week, evening and weekend shifts only.

Package for a Customer Service Advisor:

Salary: £12.21 per hour

Hours: Weekday evening shifts (Wednesday - Friday) 5pm - 7pm
Weekend shifts will be 10am -3pm

Contract Type: Temporary

Location: Banbury

Start date: ASAP

Key Responsibilities of a Customer Service Advisor:

Working on behalf of a funeral company
Answering calls regarding a variety of queries around funeral plans
Assisting customers with their funeral payment plans
Ensuring all queries are answered in a timely manner
Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls

Key Skills and Experience of a Customer Service Advisor:

Having a warm and friendly telephone manner is required
Experience using digital communication systems is preferred
Passion for delivering a great customer experience
Ability to demonstrate strong communication skills
Reliable, trustworthy, discreet and professional are key attributes
If you are interested in this Customer Service Advisor position and have the relevant experience required, please apply now!

Red Recruitment (Business)