Customer Service Advisor

London, Greater London
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We’re recruiting for Customer Service Advisors earning £12.25 per hour. In this role, you’ll support both new and existing customers by responding to enquiries primarily through web chat.

Customer Service Advisor benefits:

* Team incentives

* Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)

* 50% discount on contracts and 30% for five nominated friends and family

* Cycle to Work scheme after one years service

* Frequent team and individual incentives

Training is included to prepare you for this role.

Customer Service Advisor role:

The role covers a range of technology products including phones, tablets, laptops, watches and broadband. The focus is on delivering a clear, helpful and positive customer experience across all interactions. Agents provide guidance and information to help customers choose suitable products and services. Most interactions (around 90%) are handled via web chat, with occasional scheduled call-backs when needed.

Customer Service Advisor pay:

£12.25 per hour

Job Info
CV-Library logo
Job Title:
Customer Service Advisor
Company:
CV-Library
Location:
London, Greater London
Salary:
£12.25 Per hour
Posted:
Jan 13th 2026
Closes:
Feb 13th 2026
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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