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We are seeking an organised and detail-oriented Information Access Officer to contribute to the efficient handling of information requests in a customer service setting.

Client Details

The employer is a small-sized organisation operating within the business services industry. It is committed to delivering exceptional customer service and maintaining high standards in handling information and data management.

Description

Manage and respond to Freedom of Information (FOI) requests in a timely manner.
Ensure compliance with the Freedom of Information Act and related legislation.
Maintain accurate records of FOI requests and responses.
Provide advice and guidance on FOI processes and obligations to internal teams.
Work collaboratively with other departments to gather necessary information.
Review and redact sensitive or confidential information as required.
Monitor and report on FOI request trends and performance metrics.
Stay updated on changes to FOI legislation and best practices.

Profile

A successful Information Access Officer should have:

A strong understanding of the Freedom of Information Act and related regulations.
Proficiency in managing and organising detailed records and documentation.
Experience in handling sensitive or confidential information with discretion.
Excellent written and verbal communication skills.
Ability to work independently and meet deadlines effectively.
Strong problem-solving and analytical skills.
A proactive and detail-oriented approach to work.

Job Offer

Competitive hourly rate of £20.00ph.
Temporary position offering valuable experience and skill development.
Engaging and professional work environment