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Are you passionate about making a real difference in people’s lives? Do you thrive on helping others navigate complex financial challenges?
We’re partnering with a leading London-based organisation to recruit an experienced Welfare Rights Adviser to join their dedicated Income Maximisation Team, helping residents achieve financial stability and sustain their tenancies.
The Role You will provide expert advice and casework on welfare benefits and income maximisation, supporting tenants who are in or at risk of rent arrears. Working collaboratively across services, you will deliver tailored, person centred support that empowers residents to manage their finances and maintain secure housing.
You will also play a key role in challenging barriers, influencing service improvements, and providing specialist guidance to colleagues across the organisation.
Key Responsibilities
Deliver a high quality welfare rights advice and advocacy service to residents
Manage complex welfare benefits casework, including tribunal representation
Support vulnerable residents to sustain tenancies and live independently
Provide expert advice and training to colleagues on welfare and financial matters
Contribute to continuous service improvement and policy developmentAbout You We are looking for a confident and compassionate professional with:

Strong knowledge of welfare rights, benefits legislation and income maximisation
Experience handling complex casework and representing clients at tribunals
Excellent communication, problem solving and advocacy skills
A commitment to delivering the best outcomes for residentsWhy Apply? This is an opportunity to join a forward thinking organisation making a real difference in people’s lives. You will be part of a supportive, collaborative and flexible team where your expertise truly matters.
If you are ready to use your skills to help residents thrive, get in touch today for a confidential discussion or to apply