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Contract Delivery Officer

Didsbury, Manchester

Salary up to £43,488

Permanent, Full Time

35 hours per week

Reporting to the Asset Delivery Manager, you’ll be responsible for delivering projects within Great Places’ annual investment programme—ensuring all work is completed on time, within budget, and to high quality standards. You’ll work closely with internal stakeholders, contractors, and consultants to support the successful delivery of our investment priorities.

We are currently recruiting for x2 Contract Delivery Officers.

What you’ll be doing

Delivering projects as part of the annual investment programme

Coordinating with customers and the Customer Liaison Officer (CLO) to ensure smooth project delivery

Managing the performance of external contractors and consultants

Overseeing contract delivery, including programme progress, financial management, and KPI tracking

Conducting site inspections to monitor quality and progress

Analysing property data to support evidence-based investment decisions

Chairing monthly site or progress meetings and drafting reports to track delivery milestones

Providing technical advice on building design, materials, and building pathology

Ensuring compliance with all relevant statutory, legislative, and safety obligations

Maintaining positive, proactive engagement with customers throughout project delivery

Representing Great Places at internal (Plumlife) and external stakeholder meetings

What you’ll need

An appropriate qualification in construction or property

Experience in property or construction, with strong technical knowledge

Experience managing programmes or delivering projects to time and budget

Experience in social housing or housing maintenance (Desirable)

A full UK driving licence

Understanding of building contracts, tendering, procurement, and commercial management

Data analysis skills to support investment decisions and reporting

Strong IT skills and experience using digital systems

Ability to build and maintain effective working relationships with stakeholders

Ability to manage multiple priorities in a fast-paced environment

A strong customer focus and track record of delivering excellent service

Leadership skills and experience managing people or contractors

Willingness to take on new responsibilities and develop new skills

Excellent communication skills—both verbal and written

Empathy with tenants and residents, and a drive to deliver excellent service

What we need from you

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

A passion to advocate on behalf of people and communities

Respecting professional boundaries and conducting yourself in a professional manner at all times.

A commitment to work in partnership with others for the benefit of Great Places

A commitment to continuous learning and improvement

Ability to work flexibly and when needed outside normal working hours to ensure service continuity

An ability to work in uncertainty.

To be professional and work with integrity, inclusivity, and respect for diversity

What we give you in return for your hard work and commitment

Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)

WPA ¦ Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members

Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays

Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’

Professional Fees ¦ The business pays the cost of one professional membership fee for each colleague

The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

Ways of Working¦ We offer some hybrid and flexible working

Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing