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Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract (with potential to extend)
? Location: Avonmouth, Bristol
? Salary: £26,000 per annum
? Full-Time | Office-Based | Monday to Friday
? Contract: 12-month temporary contract (maternity cover)

Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.

? About the Role

You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.

? Key Responsibilities

* Provide first-class customer service to the salesforce, contractors, and suppliers

* Process orders and invoices accurately and efficiently

* Assist with technical queries and support sales enquiries

* Liaise with team members to resolve order and stock-related queries

* Support with delivery and haulage issues when they arise

* Contribute to the effective delivery of new projects

* Perform general administrative duties: data entry, scanning, filing

* Ensure adherence to Health & Safety standards at all times

? What We’re Looking For

Experience & Skills:

* Previous experience in customer service, administration or sales support

* Ideally from a construction, manufacturing, or technical background

* Confident using Microsoft Office (Excel, Word, Outlook)

* Experience using NetSuite is a plus

Personal Attributes:

* Strong organisational and time management skills

* Excellent verbal and written communication

* Team player with a flexible, can-do attitude

* Able to multitask and prioritise in a busy environment

? What’s in It for You?

* Competitive salary of £26,000

* 25 days annual leave + bank holidays

* Office closure during Christmas

* Supportive, collaborative team environment

* Great experience with a respected name in the industry