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We are seeking a reliable Customer Support Operative with a strong trade background such as carpentry, plumbing, electrical work, or general maintenance to join our team. This is a hands-on, field-based role that involves regular travel across the UK, with accommodation provided. The successful candidate will be responsible for carrying out a wide range of installation, maintenance, and repair tasks on both commercial and residential sites. They will be expected to deliver high-quality workmanship across various trades, liaise professionally with clients and site contacts, work independently or as part of a small team, and maintain accurate records of work completed.

About you:

The ideal candidate will have a proven background plus qualification in at least one trade, such as joinery, plumbing, electrical work, or general building, along with a good all-round knowledge of multiple trades. A full UK driving licence is essential, as the role requires flexibility to travel and stay away overnight. Strong problem-solving skills and a can-do attitude are key to success in this position. A valid CSCS card is also essential for this role.

Why Join Us?

At Watkin Jones, we believe in investing in our people. Here’s what we can offer you:

Professional Growth: Individual support for your career advancement.

Rewards: Discretionary annual bonus, health cash plan, life insurance, and more.

Work-Life Balance: 25 days of annual leave (increasing with tenure), flexible working from home, and discounted gym memberships.

Benefits: Company car or allowance, exclusive shopping discounts, and a contributory pension scheme.

Why Choose Watkin Jones Group?

Watkin Jones Group is the UK’s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management.

Joining us means becoming part of a company that’s not only deeply rooted in history but also firmly focused on the future. We’re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job – it’s a chance to grow your career in a fast-paced, innovative environment. If you’re ready to make a significant impact and advance your career with a market leader, we’d love to hear from you