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IT Manager (6 Month FTC)
£45,000 to £50,000
Fractional / part-time options considered

A fantastic East of England based charity is looking for an IT Manager to provide structure, oversight and guidance across their technology environment. This is a hands-on role where you’ll manage their outsourced IT provider, support colleagues day-to-day, and help shape future improvements. The role is hybrid, with the requirement for travel across the East of England when required.

Role Remit

Act as the primary internal point of contact for IT queries and support escalation.
Manage performance and partnership with the outsourced IT Managed Service Provider.
Oversee hardware, software and system access, ensuring information security and good governance.
Support users directly with practical IT issues where appropriate.
Lead and support ongoing technology and digital improvement projects.
Develop clearer processes for asset management, software approvals and user provisioning.
Contribute to key planning documents, including continuity planning and IT strategy development.
Experience Required

Background in IT operations / infrastructure support.
Strong working knowledge of Microsoft 365 and Azure administration.
Familiarity with endpoint management and basic networking environments.
Experience working with or managing an outsourced IT provider or helpdesk service.
Confident communicating technical information in clear, accessible language.
Organised, proactive and comfortable working both independently and collaboratively.
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