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Role:                Female Counselling Manager

Location:         London NW1 and remote working (50/50 split) after 6-month probation period

Salary:             £35,000 to £40,000 pa (depending on experience)

Start Date:       ASAP

Contract:        Permanent

Hours:            35 hours per week

Please note, this post is open to female applicants only – Section 7.2(E) of the Sex Discrimination Act applies.

Our client, a leading specialist mental health charity for women who have experienced domestic abuse is seeking a Counselling Manager to lead their clinical services

Synopsis of Duties

Lead and coordinate counselling service and development
Oversee supervision, caseload allocation, and delivery of both individual and group interventions.
Ensure services meet BACP standards and are trauma informed.
Provide robust support to the Head of Therapeutic Services in the leadership of the therapeutic services team.
Manage caseload allocation to ensure appropriate client-matching and service capacity.
Hold a small personal caseload and conduct initial client assessments.
Provide cover for supervision when supervisors are absent.
Offer crisis support and safeguarding guidance, escalating as required to the Head of Therapeutic Services.
Monitor counsellor and facilitator documentation (case notes, assessments, endings).
Lead recruitment, induction, and ongoing development of counsellors, supervisors, and group facilitators.
Organise and manage CPD training (6–8 events per year).
Track, monitor, and report against project delivery targets and KPIs.
Contribute to service design, evaluation, and improvement through the Ethics & Practice group.
Act as the first Safeguarding Lead, advising practitioners and ensuring timely responses to risk.
Conduct annual safeguarding policy reviews and support training delivery.
Ensure safeguarding responsibilities are understood and embedded across all therapeutic services.
Provide direct line management to counsellors and supervisors.
Manage performance, wellbeing, and training needs within the therapeutic team.
Represent the charity at domestic abuse forums, networks, and partnerships.
Develop strong working relationships with statutory and voluntary sector agencies. Essential Requirements

Recognised counselling qualification (Person-Centred/Humanistic/Integrative).
BACP/UKCP accreditation (or working towards within 12 months).
At least 200 client hours.
Clinical experience with abuse, trauma, and complex needs.
Experience in groupwork facilitation and oversight.
Supervising/line-managing counsellors or facilitators.
Experience in caseload allocation and service coordination.
Managing project delivery, targets, and outcomes.
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