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Box Leisure “The cutting edge of leisure careers”
Job Title: Holiday Park Cluster General Manager
Location: NORTH WEST
Salary: £50k up to £75k plus bonus
Duration: Permanent
Accommodation on Park
We have an exciting opportunity available for experienced Holiday Park General Manager to manage stunning holiday parks based in the North West. This role will suit dynamic holiday park general managers who have previous years experience in the leisure/holiday park industry.
The General Manager will take full accountability for the day-to-day running of the park ensuring all revenue targets and budgets are achieved, whilst ensuring excellent customer delivery. Driving revenue, looking at opportunities to improve service standards and the overall profitability in each area of this very diverse and already successful business. Effectively manage and develop the teams on park and oversee all departments whilst empowering the department heads to develop their own teams in order to deliver and exceed their budgets.
The Individual
Have previous experience managing from large holiday parks to a cluster.
Driven with the ability to both lead and manage a large team
Understand the importance of team training and development
Have the versatility to adapt to the Owner’s way of working
Able to communicate at all levels including board level
Confidential and trustworthy
Diplomatic with excellent negotiation skills
Company role-model
Excellent negotiator The Role
To maximise all areas of financial performance and guest satisfaction
To ensure all departments achieve gross profit targets set by the Company.
To maximise retail sales revenue/profitability from all sources
To identify and act on all cross-selling opportunities
To take accountability for the smooth running of all departments
To take an active part in the local area, developing key relationships with local authorities
To line manage the relevant department heads and ensure each area operates at its optimum level
To report when necessary financial monthly and quarterly management information and profit & loss
To ensure that all departments operate within agreed financial and staff cost budgets
To ensure compliance in all areas of health and safety and human resources
To deal with all situations ensuring minimal disruption and complaints to the business within set guidelines
To understand all legislation with regards to the running of the park
Actively work with the training and development of all staff and carry out regular meetings and appraisals
To be responsible for the good reputation of the Company
To be fully conversant with all the software packages used within the department
To perform any other duties as required by the Board to ensure the successful and efficient running of the departments email (url removed)