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The role reports into: Senior Collections and Legal Manager

Role Overview:

The primary responsibilities of the successful candidate are to:

* Review and proactively manage high-value exposures across the Group, ensuring risks are monitored and effective strategies are in place to protect the business.

* Confidently lead face-to-face meetings with customers, asking the right (and often challenging) questions to gain a full understanding of their position.

* Carry out detailed business reviews, clearly documenting findings and presenting well thought-through recommendations.

* Provide expert guidance across the business, including restructuring facilities and advising on the best course of action for transactions over £50k.

* Build strong relationships with external stakeholders such as recovery agents and other industry experts, working collaboratively to deliver the best outcomes.

* Manage relationships with external solicitors, ensuring alignment, efficiency, and successful case resolution.

Requirements:

* Good negotiation & communication skills

* Excellent interpersonal skills

* Strong financial analysis skills

* 5+ years' experience within financial services industry

* Financial industry expertise with a good in-depth knowledge of regulation and legal requirements.

Benefits:

* 26 days annual leave, increasing after length of service

* Life assurance & Income protection

* Private medical insurance

* Healthcare cashback plan

* Holiday exchange scheme

* Cycle to work scheme

* Electric Car Scheme

* Auto-enrolment pension