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Vehicle Sales Support Administrator

Keynsham, Bristol

£30,000 - £33,000 + Progression + Training + Holidays + Pension

Are you looking to join a well-established, growing business operating in the vehicle finance, leasing and commercial vehicle sales sector?

The Role:

This is a vital administrative support role working directly with the sales team to process and manage vehicle deals from point-of-sale through to delivery. Once a salesperson has completed a deal, the Sales Administrator takes over to handle all the necessary back-office tasks, ensuring that the transaction is processed accurately and efficiently, and that the customer is well looked after throughout the process.

This is a non-managerial role, ideal for someone with experience in motor trade administration, particularly within a car or van finance/leasing environment.

Key Responsibilities:

* Accurately process sales orders, finance forms, and documentation once a deal is agreed.

* Handle customer deposits, create invoices, and update records in the CRM system.

* Liaise with customers, suppliers, and finance companies throughout the deal lifecycle.

* Order vehicles and track delivery timelines, updating customers as required.

* Organise finance documentation and ensure all required KYC (Know Your Customer) checks are completed (e.g. photo ID, proof of address).

* Obtain and manage key vehicle details such as registration and chassis numbers.

* Work with finance providers to manage payouts, documentation, and commission invoicing.

* Upload and maintain all relevant documents and records for each deal.

* Support the coordination and scheduling of vehicle deliveries.

* Maintain excellent customer communication and request feedback post-delivery.

* Handle administrative tasks for the sales team

Requirements:

* Previous experience in a similar sales administration role within the motor trade (vehicle sales, finance, or leasing preferred).

* Strong knowledge of vehicle sales processes, VAT implications, and finance documentation.

* Proficient in using Microsoft Office and CRM systems.

* Excellent attention to detail and organisational skills.

* Ability to work efficiently in a busy, deadline-driven environment.

* Confident, professional communicator with a strong customer focus.

* Experience with invoicing and payment processing.

* Familiarity with the structure and pace of commercial vehicle sales is highly desirable.

Location: Office-based, Monday to Friday, 9:00am–5:00pm
Employment Type: Full-time
Industry: Motor Trade – Vehicle Finance, Leasing & Sales
Salary: Competitive, based on experience