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HGV Field Service Engineer

We are working on behalf of our prestigious client, who have been in business since the early 1900’s and they are the UK’s market leader in the manufacture of Waste management vehicles. There famous brand name is seen on the front of leading waste management companies cabs everyday across the United Kingdom’s streets.

Our client is looking for an enthusiastic, innovative, and dynamic multi-disciplined, HGV Field Service Engineer to join there Walsall team.

Job Purpose:

To carry out servicing and repair to a range of chassis and vehicle mounted municipal equipment at both customer premises and within Company workshops.

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Main Duties and Responsibilities:

* To carry out repairs & servicing to HGVs and associated mounted municipal equipment

* Job management

* Quality & customer satisfaction

* Health & Safety

HGV Mobile Technician

· Salary – to £46,800.00 pa DOE

· Location – Walsall.

· Hours – 45 per week, 9 hours per day. Monday – Friday, with flexible start and finish times based on customer driven requirements.

· Role comes with Company Van (Business use only)

Overtime pay rates will be as follows:

· Monday to Friday after 45 hours worked: x 1.5.

· Saturday: x1.5.

· Sunday: x2.

· Bank Holidays: x2 plus a day off in lieu.

Each day’s agreed starting time will be based on the first customer job requirement and will be notified at the end of the prior working day. In the event that a specific start time is not assigned, the default start time will be 8:00am, reporting to the usual place of work or allocated Service Centre.

It is anticipated that start times will be based on reasonable customer expectations, and as such any requested start time prior to 6:00am would be paid at time and a third enhanced rates for the first 2 hours of working up to 6:00am.

There is a requirement for the hours necessary to fulfil the role to be completed and the Company may require reasonable overtime to be worked should operational needs dictate.

Company Benefits include but are not limited to:

· Bike to work scheme.

· Company sick pay scheme.

· Employee assistance programme.

· Enhanced pension scheme and DIS benefit.

· Health shield medical cash plan.

· Training and development.

Criteria

Essential / Desirable

Knowledge

Proven knowledge of good health and safety practices E

Proven knowledge of existing customer base and vehicles D

Experience

Previous service engineer or customer facing role D

1 + years’ experience of working for a comparable Company D

5 years’ experience in maintenance and repair of RCVs or similar equipment E

Experience of both body and chassis maintenance and repair E

Education / Qualifications

Current PLG licence E

Year 3 C&G training or equivalent E

HGV product training D

Health and safety qualification D

HGV Licence D

Job-related skills & abilities

Proven diagnostic skills E

Understanding of electronics and able to read wiring diagrams E

Able to read hydraulics diagrams E

Basic IT and basic administration skills E

Good communication skills E

Ability to write formal reports on technical issues D

Other requirements

Ability to work under own initiative E

Good customer service ethos E

Professional image E

Willing and able to travel extensively within the UK E

Willing and able to work overtime at short notice E

Willing and able to stay away from home when required D

Willing and able to travel internationally D

Quality & Environmental Responsibilities:

Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.

Please note that you may be asked to carry out tasks other than the above that are deemed by your manager to be appropriate, reasonable and within the remit of your role. You will be expected to carry out these ad hoc tasks as requested.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job