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My client, based in the Tewkesbury area is looking to recruit a Sales/Customer Service Administrator on a permanent basis

The main elements of this role includes:

- processing new orders by phone and email
- dealing with current customer enquiries in a timely and efficient manner
- Maintaining accurate records
- dealing with all customer service issues as required
- Liaising with accounts department to rectify outstanding account queries
- raising paperwork on returned items
- General admin support as required

As a suitable candidate you will offer the following

- Previous experience in a similar role
- Experience of cross or up-selling
- Comfortable working with KPI's
- Confident with IT skills including CRM experience

The salary on offer is up to £27,435 and the hours required are Mon-Fri (Apply online only). You will also be required to work alternate Saturdays from (Apply online only) where you will then get a day off in the week

Keywords
Customer Service, admin, order processing