Claims Handler

Newcastle upon Tyne, Tyne and Wear
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The Rewards and Benefits on Offer;

* Full time and permanent position from day one!

* Monday – Friday working hours offering a healthy work/life balance.

* Easily accessible offices

* Friendly and supportive working environment

* Competitive starting salary

The Company you will be working for;

MTrec Recruitment are proudly representing our industry leading, legal client on their search for an experienced Claims Handler to join their expanding team on a full time and permanent basis. If you have experience within EL/PL claims and seeking to expand your skills in this area, then this is the role for you! please apply for an immediate response.

The Role you will be doing;

We are looking for an experienced claims handler to join our employers’ and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules.

Roles & responsibilities

The successful candidate’s duties will include (but are not limited to):

* Instruct and liaise with medical and other experts

* Assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation

* Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies

* Value claims for Pain Suffering and Loss of Amenity

* Identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages

* Draft Schedules of Special Damages

* Issue proceedings and proceed through litigation to settlement or Trial

* Prepare cases for Trial including Briefing Counsel

* Deal promptly with telephone enquiries from clients, introducers and others

* Assist other team members as necessary

About You;

* Experience in EL PL case handling including litigation experience

* A good knowledge of relevant statutory and common law and good drafting skills

* A strong understanding of quantum issues

* Good client care skills & attention to detail

* Strong organizational skills and ability to prioritise

* Team player with a positive, enthusiastic, conscientious and pro-active approach

* Ability to cope with conflicting demands and meet deadlines

* Communicate effectively at all levels, both verbally and written

Job Info
CV-Library logo
Job Title:
Claims Handler
Company:
CV-Library
Location:
Newcastle upon Tyne, Tyne and Wear
Salary:
Competitive
Posted:
Feb 3rd 2026
Closes:
Mar 6th 2026
Sector:
Manufacturing & Surveying
Contract:
Permanent
Hours:
Full Time
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