3rd Line IT Support Engineer

London, Greater London
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3rd Line IT Support Engineer - Up to 60K - Hybrid (3 days in office) - Farrindgon, London

An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Hybrid working is available with 3 days in office.

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.

3rd Line IT Support Engineer experience:

* Windows Server 2008/2012/2016
* Microsoft Office 365 (Email, SharePoint, OneDrive, Compliance)
* Azure Active Directory
* Microsoft Intune and Auto Pilot
* Microsoft SharePoint Online
* Exchange2007/2010/2013/2016 Server
* Active Directory, DNS, DHCP and Group Policies
* Multi-Site VPN and connectivity solutions
* Networking & Wi-Fi Infrastructure experience
* Server Virtualisation experience
* Security, 2FA & Firewalling
* Backup/DR troubleshooting & management
* Dell & HP hardware troubleshooting
* Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
* Experience working within a Managed Service Desk provider

We are not expecting the 3rd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more!

They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

You will be self motivated 3rd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful 3rd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team.

Apply now for immediate consideration for this 3rd Line IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details

Job Info
ITSS Recruitment logo
Job Title:
3rd Line IT Support Engineer
Company:
ITSS Recruitment
Location:
London, Greater London
Salary:
£45000 - £60000 Per annum
Posted:
Feb 20th 2026
Closes:
Mar 23rd 2026
Sector:
IT
Contract:
Permanent
Hours:
Full Time
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