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Traffic Operator
Leeds, West Yorkshire

The Company

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a Traffic Operator to join the team on a full-time, permanent basis. The working schedule is predominantly Monday to Friday, working 12:00 to 20:30, but may require occasional shift changes and overtime, when necessary.

The Benefits

- Salary of £30,080.42 plus £800 a late shift allowance (depending on experience)
- 25 days' holiday (plus bank holidays) and an option of 5 days’ Volunteering Leave annually
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Health cash plan
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On Site Mental Health First Aiders
- Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities

This is a fantastic opportunity for a highly organised warehousing and transport professional with excellent customer service skills to join our forward-thinking organisation.

With access to a wide range of wellbeing resources and professional development opportunities, you’ll be empowered to grow your skills and thrive in your role.

So, if you’re ready to play a key role in driving efficient logistics, apply now and start your journey with Yusen Logistics!

The Role

As a Traffic Operator, you will co-ordinate fleet activity and ensure timely, compliant, and customer-focused delivery operations at our Leeds depot.

Working within the traffic office, you will handle customer delivery requests, liaise efficiently with drivers, and act as the main point of contact for order processing.

You’ll play a key role in building strong client relationships, communicating professionally, and escalating issues promptly to your line manager to ensure service expectations are consistently met.

Additionally, you will:

- Identify and recommend solutions to customer queries or delivery failures
- Maintain high standards of compliance
- Support the smooth running of all traffic office contracts, as needed

About You

To be considered as a Traffic Operator, you will need:

- A good understanding of warehouse and transport procedures including WTR (Working Time Regulations) and EU Driver regulations
- A good understanding of IT, including Outlook, Excel, and PowerPoint
- Excellent communication and customer service skills
- Good organisation skills and the ability to prioritise

The closing date for this role is 26th June 2025.

Other organisations may call this role Fleet Operations Co-ordinator, Transport Planner, Fleet Co-ordinator, Depot Operations Co-ordinator, Logistics Co-ordinator, or Transport Co-ordinator.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.

So, if you’re looking for a new opportunity as a Traffic Operator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency